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Loan Period, Renewal & Return

Library Account

Your account provides you with overviews of your loans, orders, reservations and fees.

In addition, the following functions are available to you:

  • Renew loan periods
    You can renew either individual media items or your entire account.
    After renewing, please be sure to check the new due date.
     
  • Change PIN for self-service terminals
    Your date of birth (DDMM) is preset as the PIN for logging in to our self-service terminals and payment stations. In your account, you can change this PIN yourself.

You can change the password for the FH Identifier on the service page.

You can access your library account in Catalogue PLUS via the "Account" tab. In order to log in, your FH Identifier and the corresponding password are required.

 

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Loan Period & Renewal

The loan period is usually four or two weeks for periodical volumes. Please always observe the end of the loan period stated on your loan receipt. Only the deadline stated there is binding! Fees are due on the first day that the loan period is exceeded.


Three days before the loan period expires, you will automatically receive an email reminder that the borrowed items must be returned or renewed. Despite the email service, please check the end of the loan period of your media yourself.

You can renew items at any time at your own convenience online in your library account. After renewal, please always check the new due date.
Alternatively, you can renew your items in person at the library or by telephone during service hours.

A loan period renewal is not possible,

  • if the media item has reached the maximum renewal period of 24 weeks.
  • if the media item has been reserved.
  • if the media item was ordered via interlibrary loan and the lending library does not allow a renewal of the loan period.
  • if your account has been blocked.

You must present the media to the library after 24 weeks at the latest.

Would you like to renew your loan period now?

Click here to log on to your library account.

Return (-box)

Self-service terminals are available in all branch libraries for you to return items on your own. Alternatively, you can hand in your media items to our staff during service hours.

Another option for returning items is to use our return boxes. These are located outside the library and are, therefore, available to you during the sometimes longer opening hours of the buildings. The Boxgraben branch library does not have a return box for you.

Please note the following regarding the use of the return boxes:

  • The returned media will only be booked back on the next working day. Therefore, please return your books no later than one working day before the deadline! Late returns will incur a fee.
  • Drop items into the box with caution! Please place books with their spines facing downwards into the slot.
  • No drop-off of interlibrary loans, keys and oversized media.
  • You will not receive a receipt at the return box.
  • The borrower is personally responsible for the return of the items. Please do not place any books on top of the return box when it is full.

Self-Service

During opening hours, you can borrow and return media all by yourself. All you need is your FH Karte and your PIN. Your PIN is preset to your date of birth DDMM and can be changed in your library account.

Please place your media on the glass top of the self-service terminal. The bookings are made automatically and are shown to you on the display.

No FH Karte is required when returning media items.

After the booking has been completed, you will receive your booking voucher either as a printout or by email.

 

Borrowing media via the self-service terminal is not possible...

  • for media from the non-lending collection
  • for media from course reserves
  • for media borrowed via interlibrary loan
  • if your library account has been blocked

In the above cases, please consult the staff at the circulation desk.

Extended Loan Period for Your Final Thesis

We offer you an extended loan period for the entire duration of your final thesis. During this time, you do not have to worry about renewals, because the media items are on loan for you until you have submitted your final thesis.

In order to apply for the special loan period, all you need to do is send us a one-off email with the assignment and submission date to bibauskunftfh-aachen.de or present the information at the circulation desk during service hours.

The extended loan period can only be issued at the service desk - not at the self-service terminal. Please inform our colleagues of every subsequent loan.

Please note that books from interlibrary loans are excluded from this special loan period. The lending library determines the loan periods for interlibrary loans.