About DVZ

As a central service provider, the Data Processing Centre (DVZ) provides the various user groups at FH Aachen with the necessary infrastructure for using the new media (Internet). It provides the faculties, Central Administration, Library and external institutions, such as the Aachen Student Union, with network access and the associated services. The services offered range from email, web services and data exchange to various e-learning programmes. The portfolio is constantly being developed on its own responsibility and in line with technical progress.

If you have a problem with a service, please use our help centre or contact our support team.

The DVZ provides the user areas with various types of network access. In addition to the classic wired LAN, W-LAN (eduroam) is available throughout the UAS buildings.

From outside, members of the UAS can connect to the UAS network via a VPN connection (Virtual Private Network).
The DVZ is responsible for the operation and maintenance of the entire network infrastructure of the FH Aachen. It designs and coordinates the expansion, and carries out the necessary activities - in the case of construction measures with the involvement of the Bau- und Liegenschaftsbetrieb NRW (BLB).

Network security is also one of DVZ's main tasks. All measures to ensure the highest possible level of security for the network and users are controlled by the DVZ.

The DVZ operates and offers a variety of central services. Thus, a solid basis is available for a wide-ranging university IT.

For server consolidation, the DVZ operates a VMWare cluster. This provides the faculties with a central infrastructure for server and desktop virtualization. The DVZ initiates the participation in software state licenses and supports the procurement of campus licenses. It also handles the distribution of this software.

The DVZ provides, centrally for all faculties, various services and support on the subject of e-learning and trains lecturers and students in its use. The range of services includes the learning management portal ILIAS, lecture recordings, online consultation hours and web-based workstations.

While the DVZ provides you with the necessary infrastructure and information, the installation and administration of the end devices, such as PCs and workstations, is the responsibility of the individual user groups. This is carried out by IT managers with the support of the DVZ.

Furthermore, the DVZ initiates joint projects to find solutions to general IT problems, with the aim of ensuring that these are implemented uniformly in the user groups. It advises and supports in the planning, standardization and coordination of IT matters. The IT managers are coordinated via a working group (EDV-AG) led by the DVZ.

With the aim of increasing the effectiveness of both institutions through joint projects, a cooperation agreement exists between the RWTH Computer Center (RZ) and the DVZ of FH Aachen. The content of the projects is coordinated by the technical managers. The independence of both networks remains unaffected by the projects. The FH Aachen is represented by the DVZ vis-à-vis the German Research Network (DFN). In consultation with the university management, it determines the scope of the service to be purchased and creates the technical prerequisites for participation in the scientific network. For all tasks, the DVZ reserves the right to enter into cooperations with external institutions and companies.