IT support and help center
For technical questions and problems related to the use of IT systems at our university, the IT support of the FH Aachen is at your disposal. You can get in touch with us in various ways.
In the help center you can create a ticket for your request. For general questions and problems, you can also access our extensive instruction database, where you will find detailed instructions and tips.
However, if you need personal support, we are also happy to assist you on-site.
So don't hesitate to contact us if you have any questions or problems.
IT support on site
Bayernallee 9a
Support Hotline:
+49.241.6009-51680
+49.241.6009-51682
- Dr. phil. J. Dahmen-Beumers
- Mohamed Baba
- Ulrich Deberding
- Mario Grotenclos
- Corinna Steinbusch
Help Center
In case of technical problems or inquiries, please contact us via our help center. There you can create a ticket for your request. This allows us to process your request quickly and keep you informed about the progress.
Our help center also includes a how-to database. So you can easily search for your problem and find a suitable guide for many issues.
You can reach us centrally via the help center
https://hilfecenter.fh-aachen.de
or via e-mail
it-supportfh-aachen.de.
You can find instructions for our help center here.