IT and online services for students
This page offers you an overview of the IT and online services related to your everyday life at FH Aachen.
Here you will find brief information about the services as well as tips, links, instructions and contacts.
User management & Internet access
FH identifier
Your new identity
Now that you have become part of the "FH Aachen family", you have access to the online services of the university. A few days after registration, newly registered students will receive a personal link to your private email address. This link will allow you to activate your UAS ID (user name) and your UAS email address. At the end of the activation process you will receive a PDF file with all important access data, which you should save and keep with your university documents. Please start the process only on a device that allows you to do so. You will need these login details for all DVZ services.
When contacting the FH Aachen via e-mail, please use only your university account for reasons of data protection and identification!
In principle, the user data are assigned as follows:
Students
e-mail address max.mustermann@alumni.fh-aachen.de
FH identifier mm1234s
Employees
e-mail address mustermann@fh-aachen.de
FH-identifier mm5678e
Change Password
If you would like to change your assigned password, you can do so via the Services page in Account Management. Please use your FH account (FH identifier + password) to login.
https://services.fh-aachen.de
Contact
DVZ Help Center
T +49. 241. 6009 52915
it-supportfh-aachen.de
Two-factor authentication
What is two-factor authentication?
Two-factor authentication adds a second layer of security to your user account. Proof of your identity using a second factor (like currently your cell phone) prevents anyone but you from logging in, even if they know your password.
How it works:
- Enter username and password as usual.
- Use your registered device to verify your identity.
- Securely logged in.
Once you're logged into Duo, you're ready to go: Log in as usual with your UAS identifier and associated password, then use your device to prove it's you.
Why do I need this?
Passwords are increasingly easy to uncover. They can often be stolen, guessed or hacked - you may not even know someone is accessing your account.
Two-factor authentication provides extra security here: your account is still safe even if your password has been compromised. With Duo Push, you'll receive a notification directly to your smartphone if someone tries to log in using your credentials.
Learn more
Download App
Contact
DVZ Help Center
T +49. 241. 6009 52915
it-support@fh-aachen.de
WLAN
Eduroam
In the buildings of the FH you have access to an area-wide and free WLAN. The FH Aachen participates in eduroam, a service of the German Research Network. This allows you to use the internet worldwide at all universities/institutions participating in the program without having to make new settings. In Aachen, the RWTH Aachen University participates in the eduroam program as well as the FH Aachen.
Login data
Username FH-Kennung@fh-aachen.de
Password ************
Instructions
Please use the instructions of the DFN for easyroam.
Guest WLAN
The guest WLAN can be set up for external persons who do not have a university ID. It is NOT intended for students who do not get eduroam (the normal WLAN) configured.
You can get your access data from the respective department administrator.
Contact
DVZ Help Center
T +49. 241. 6009 52915
it-support@fh-aachen.de
FH Card
Multifunctional and handy
Your FH card is a chip card that will accompany you through your studies or activities at the FH Aachen. It serves as a student ID card/FH ID card and library card. You can use it for cashless payments in the dining halls and cafeterias of FH Aachen and RWTH Aachen University as well as in all branch libraries of FH Aachen. Furthermore, you can use your FH Card for access control to university sports (ID card with photo). You can apply for your FH Card on the Services page of the FH Aachen at services.fh-aachen.de. On this page you can manage your FH card yourself, e.g. block your FH card, apply for a new FH card, upload a new photo, check the status of your FH card etc.
Services / Replacement card
Logindata Services
Username FH-Kennung
Password ************
Further information
Contact
Service Point FH Card Students Aachen
T +49. 241. 6009 51625
fh-karte.aachenfh-aachen.de
Service Point FH Card Students Jülich
T +49. 241. 6009 53828
fh-karte.juelichfh-aachen.de
VPN
Encrypted access to the FH Aachen network
For some services, such as electronic journals and licensed databases of the Library, access is restricted to members of the FH Aachen.
In order to identify oneself as belonging to the FH Aachen, even if one is not in a university building or in the network of the FH Aachen, VPN clients are used. They offer the possibility to establish a secure connection to the university-internal
data network independent of location. With the help of the VPN client, your computer receives an IP address of the FH Aachen and thus identifies itself as a member of the university. This way you have full access to all services even from home.
Information
VPN stands for "Virtual Private Network". With VPN, an open, unprotected network can be used to create a secure subnet in which communication is protected against access by third parties. This is achieved by tunneling the data traffic through a VPN server, where the connections must be authenticated during setup. The data is encrypted at the same time.
To establish the connection, use the AnyConnect software.
To log in to AnyConnect, you need the software and your login data.
Logindata
User name UAS identifier
Password ************
Instructions
Contact
DVZ Help Center
T +49. 241. 6009 52915
it-supportfh-aachen.de
Welcher Zugangspunkt sollte verwendet werden?
Verwenden Sie bitte immer den Zugangspunkt: VPN.FH-Aachen.de. Aktuell wird sämtlicher Datenverkehr über die FH geleitet.
Der Zugangspunkt VPN.FH-Aachen.de/BIB steht nicht zur Verfügung!
Logindaten
Benutzername FH-Kennung
Passwort ************
Anleitungen
Kontakt
Hilfecenter der DVZ
T +49. 241. 6009 52915
it-supportfh-aachen.de
Home directory
The employees and students of the FH Aachen each have a so-called "home drive" or "home directory" on which they can store data.
The storage space of the network drive is 5GB for students.
The home directory can be accessed from private computers as soon as there is a connection to the FH network. This is possible within the UAS via Eduroam/ Esayroam and can be established outside the UAS via a VPN connection.
Please note that a Windows user profile can only be connected to a file server profile.
Instructions
Contact
Help center of the DVZ
T +49. 241. 6009 52915
it-support@fh-aachen.de
Study Administration & E-Learning Services
CampusOffice
Web-based study planner
CampusOffice is your web organizer for planning and managing your studies. What used to be possible only by standing in long queues is now managed via CampusOffice. As a student, you register here for courses and lectures that require registration and compile your personal schedule online.
You will be informed by e-mail about room and schedule changes. You can also access the online Examination Office QIS via CampusOffice.
Tip
You can export all entries from your timetable in iCal-
format and thus import them into your privately used system (Apple
iCal, Outlook, Thunderbird, Google Calendar etc.).
Login data
User name FH identifier
Password ************
Access to the service
www.campusoffice.fh-aachen.de
Contact
campusofficefh-aachen.de
Help center of the DVZ
T +49. 241. 6009 52915
it-support@fh-aachen.de
HISinOne STU
Online Study Service
The Online Study Service aims to support you in managing your studies. You can generate registration certificates, check your re-registration fee account, and update your address information. You can also submit online requests for leave of absence, deregistration, and refunds of overpayments. As registered students, you can also use this channel to submit an application for another Bachelor's degree programme or, after successfully completing your Bachelor's studies, a Master's degree programme.
Logindata
User name FH identifier
Password ************
Access to HISinOne STU
Contact
Registrar's Office of the FH Aachen
T +49. 241. 6009. 51620
hisinonefh-aachen.de
ILIAS
Teaching and learning materials for online learning
ILIAS provides a personalized learning platform. Here, instructors have their own area where they can provide materials for courses and lectures online - for example, PowerPoint slides or bibliographies.
In addition, ILIAS offers numerous other functions such as access to online meeting rooms from Adobe Connect, tools for online collaboration such as Etherpad, as well as the possibility of creating and evaluating surveys for your project, bachelor or master thesis.
Logindata
Username FH-Kennung
Password ************
Further information
Access to ILIAS
https://www.ilias.fh-aachen.de
Contact
eLearning-Team
T +49. 241. 6009 52915
e-learningfh-aachen.de
Help Center of the DVZ
T +49. 241. 6009 52915
it-support@fh-aachen.de
QIS
Online study and exam administration
With the online study service QIS you can manage your exams/ written examinations. During the registration periods for exams, you can register online (and also deregister up to one week before the exam date), as well as view your final module grades at any time and create your grade report.
Login data:
Username FH identifier
Password ************
Access to QIS
Further information
Contact
DVZ Help Center
T +49. 241. 6009 52915
it-support@fh-aachen.de
FH email address
All students and employees of the FH Aachen have a FH email address. Your communication with the university takes place via this mail address.
Therefore, please check your e-mail regularly.
By the way: You can still use your FH email address when you leave the university.
Access to the webmailer
https://mail.fh-aachen.de
Login data webmail
Username FH-Kennung
Password ************
Login datamail client
Username FH-Kennung@ad.fh-aachen.de
Password ************
Instructions
Further information
- General information
- Functional addresses
- IMAP and POP
- Mailing lists
- Spam filter
Change password
If you want to change your assigned password, you can do this via the service page.
https://services.fh-aachen.de
Contact
DVZ Help Center
T +49. 241. 6009 52915
it-support@fh-aachen.de
sciebo
Campuscloud
sciebo is a free cloud storage service by and for universities in NRW that enables the storage, sharing and synchronization of university-related data. The special feature: Unlike commercial providers, the data is processed exclusively by the universities themselves and strictly in accordance with the German Data Protection Act. Each user receives 30 GB of storage volume free of charge; employees can obtain more storage space or project boxes if required (e.g. for research projects).
A one-time registration with the FH identifier is required for use. After assigning a personal password you can log in to Sciebo.
Logindata (registration)
Username FH-Kennung
Password ************
Further information
Access to the sciebo Campuscloud
Contact
Help center of the DVZ
T +49. 241. 6009 52915
it-support@fh-aachen.de
Software for students
Microsoft Azure Dev Tools for Teaching
Software alliance with Microsoft
The ,Microsoft Azure Dev Tools for Teaching' program offers students and faculty at FH Aachen the opportunity to use Microsoft software such as operating systems (e.g. Windows 10), server products (e.g. Windows Server, SQL Server), and developer tools for research and teaching free of charge. A full list of products offered can be found after logging into the Microsoft Azure Dev Tools for Teaching Portal.
- Client operating systems (Windows 10,...)
- Developer tools (Visual Studio 2017, SQL Server Developer,...)
- Server operating systems (Hyper-v Server 2016, SQL Server 2016,...)
- Applications (Access 2016, Visio 2016,...)
- Office products like Word, Excel or Powerpoint are explicitly not included.
The offer of "Microsoft Azure Dev Tools for Teaching" is available to all students of accredited educational institutions (universities, technical colleges, high schools, vocational and trade schools). The use of the software is restricted as follows: "Students may use the software indefinitely for study and research purposes. The software may not be used for business or other commercial purposes. "However, Microsoft Azure Dev Tools for Teaching has formed a partnership with Microsoft App Store teams to allow students to create games and apps for the Windows Store." This is the only instance where students are allowed to use software available on Microsoft Azure Dev Tools for Teaching for commercial purposes."
More information:
Access Microsoft Azure Dev Tools for Teaching Portal
The full contract agreement can be found at the following link:
Frequently Asked Questions (FAQ) can be found at the following link
Instructions
Contact
DVZ Help Center
T +49. 241. 6009 52915
it-support@fh-aachen.de
Campus-wide license
FH Aachen offers a campus-wide license that allows you to use MATLAB, Simulink and a wide range of addons for academic research and teaching. Commercial use is not permitted.
Further information:
The MATLAB portal at FH Aachen provides access to the software for individual users:
https://de.mathworks.com/academia/tah-portal/fh-aachen-31145356.html
Click on "Register Now" in the MATLAB portal and follow the instructions to link your account to the new license and access the download area.
Existing MATLAB users follow the same steps to link to the new license.
Please contact the Help Center if you have any questions or if you encounter any problems. For installation questions, please contact MathWorks Support directly.
Getting Started Resources:
- MATLAB & Simulink - Information on product features and applications.
- MATLAB Onramp - Overview of MATLAB in 2 hours
- MATLAB Academic Online Training Suite - Interactive online tutorials for self-study
- MATLABOnline - Access MATLAB through your Web browser
- MATLAB Examples - Application examples and a collection of free and reusable code
- MATLAB Grader - For creating and automatically evaluating course assignments
- Videos and Webinars
MATLAB Academy Registration
You will receive the link when you log in to this website using your UAS identifier.
Contact:
Help Center of the DVZ of FH Aachen
T +49. 241. 6009 52915
lizenzen.tickets@fh-aachen.de
it-support@fh-aachen.de
hilfecenter.fh-aachen.de
Microsoft 365
License
All students of the FH Aachen receive a Microsoft 365 license upon request. With this, MS Office programs such as Excel or Word are available for download.
Further information
Contact
Help Center of the DVZ
T +49. 241. 6009 52915
it-support@fh-aachen.de
More software
Free Software
The software pool of the FH Aachen offers besides Microsoft products further software licenses.
Contact
Help Center of the DVZ
T +49. 241. 6009 52915
it-support@fh-aachen.de
Other services
Cisco
Webex for students
Students can activate their account with Webex via the Services page (https://services.fh-aachen.de). Through Webex Teams you can create groups with whom you can chat, video conference and share screen content in different channels. Via Webex Meetings you can organize video conferences yourself, to which you can also invite guests.
A one-time account activation is required for use.
Activate account
Open the page https://services.fh-aachen.de/Account/externalServices and follow the instructions.
Login data
User name FH identifier
Password ************
Apps/Website
Appropriate apps for Windows, macOS, iOS and Android are available for both services. In addition, you can reach Webex Teams via the page https://teams.webex.com and Webex Meetings via the page https://fh-aachen.webex.com. There, please first enter your alumni address. You will then be redirected to login.fh-aachen.de, where you can log in with your FH identifier and your usual password.
User authorization
Initially, only the organizer needs an account for Webex meetings. Participants only need to know the URL and the room password.
Whether tutors can be organizers depends on what kind of contracts they have. Wihis are considered as normal employees and so they can also register with Webex Meetings and host meetings/trainings.
Contact
DVZ Help Center
T +49. 241. 6009 52915
it-support@fh-aachen.de
GitLab
Version management for software projects
GitLab is a web-based version management application based on Git. GitLab is offered on two different server instances. The instance git.fh-aachen.de is operated with a "GitLab for Education" license and may only be used for the education of students and the development of OpenSource software without the intention of making a profit. Compliance with the underlying license terms of GitLab is mandatory(https://about.gitlab.com/terms/#edu-oss).
The instance git-ce.fh-aachen.de is subject to a "Community Edition" license. It offers fewer functions than the "Ultimate Edition", but the license conditions allow free use.
Access to GitLab
Access to GitLab CE
- https:// git-ce.fh-aachen.de
Login data
Username FH-Kennung
Password ************
Contact
Help center of the DVZ
T +49. 241. 6009 52915
it-support@fh-aachen.de
DFN appointment poll tool
The German Research Network (DFN) offers a free appointment planner as a tool for coordinating appointments.
With the help of the appointment planner, you can name one or more appointments and invite members. You can then send the persons a link which leads them to the appointment planner. The participants enter their availability status there so that the best possible appointment can be found for the group.
Note
In contrast to the Swiss Doodle, the DFN appointment planner is an advertising-free project. Because of the data protection terms and conditions of the Doodle scheduling software, we recommend the use of the freely usable DFN scheduler. Here, the data is stored on the servers of the German research network and is automatically deleted on a date of your choice.
Links
Instructions
Contact
DVZ Help Center
T +49. 241. 6009 52915
it-support@fh-aachen.de
DFNconf
The conference service in the German Research Network
With the DFNconf service, DFN-Verein offers its users in the scientific community the possibility to hold video, audio and web conferences. Up to 23 clients can participate in a conference. Participation can take place via web browser, app (iOS, Android), telephone or video conferencing system.
Meeting organizer
Members of the FH Aachen can register as meeting organizers at https://my.conf.dfn.de and create meeting rooms there. The login is done via the central authentication service (Shibboleth) of the FH Aachen, i.e. with the usual access data.
Meeting participation
Participation always takes place via the so-called room number.
- Web browser under Windows, MacOS, Linux: conf.dfn.de/webapp/conference/ROOMNUMBER
- SIP/H.323 conference system or SIP/H.323 software client:
- H.323: 0049100ROOMNUMBER
- SIP: RAUMNUMMER@conf.dfn.de
- Phone (audio only): 0049 30 200 ROOMNUMBER
- Skype for Business: RAUMNUMMER@vc.dfn.de
- Smartphone: RAUMNUMMER@conf.dfn.de
Further information
Detailed information and instructions can be found on the
pages of the service:
www.conf.dfn.de
Contact
DVZ Help Center
T +49. 241. 6009 52915
it-support@fh-aachen.de
JIRA - Help Center
Online Help Center JIRA
The help center offers all FH members the possibility to submit inquiries and incident reports. Possible help is displayed for the problem described. In addition, you can query the processing status at any time and receive re-registration after completion.
Access to the online ticket system
https://hilfecenter.fh-aachen.de
Logindata
User name FH identifier
Password ************
Contact
DVZ Help Center
T +49. 241. 6009 52915
it-support@fh-aachen.de